Privacy Policy

Juliano Solutions LLC is the controller for the processing of personal data on this Website and in the context of enquiries and client relationships.

Depending on how you interact with us, we may collect:

• Contact details: name, company name, job title, email address, phone number.
• Communication content: messages sent via forms/email/phone/WhatsApp (if used).
• Website usage data: IP address, device/browser information, pages visited, approximate location (city/country).
• Business information shared during enquiries: supplier names, production timelines, product information (as provided by you).

We do not intentionally collect special categories of data (e.g., health data).

We process personal data to:

• Respond to enquiries and schedule calls.
• Prepare and send proposals and provide services.
• Manage client relationships and administration.
• Improve the Website and understand usage.
• Protect the Website against abuse and security incidents.
• Comply with legal obligations (e.g., accounting).

We rely on the following legal bases:

• Performance of a contract / taking steps before entering a contract.
• Legitimate interests (e.g., running our business, improving services, security).
• Consent (for non-essential cookies and optional marketing, where applicable).
• Legal obligation (e.g., tax/accounting).

We may share data with:

• Service providers (e.g., website hosting, analytics, email, CRM) acting as processors.
• Professional advisors (accountants/lawyers) where necessary.
• Authorities where required by law.

We do not sell personal data.

Because our operations and suppliers may be located in different countries (including Asia), personal data may be processed or accessed outside the EEA. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) and limit access on a need-to-know basis.

We keep personal data only as long as needed:

• Enquiry data: typically 12–24 months after last contact.
• Client/project data: for the duration of the relationship + 7 years (accounting/legal).
• Website logs: typically 30–90 days, unless needed longer for security.

We use reasonable technical and organizational measures to protect data (access control, secure storage, limited access). No system is 100% secure.

Under GDPR you may have the right to:

• Access your data.
• Rectify incorrect data.
• Delete data (in certain cases).
• Restrict processing.
• Object to processing (especially based on legitimate interests).
• Data portability (where applicable).
• Withdraw consent (where processing is based on consent).

To exercise your rights, contact: info@julianosolution.com

If you are in the EU/EEA, you can lodge a complaint with your local data protection authority. In the Netherlands this is the Autoriteit Persoonsgegevens (AP).

We use cookies and similar technologies for functional purposes, analytics and (where applicable) marketing. Non-essential cookies are only placed after consent.

We may update this policy from time to time. The “Last updated” date shows the latest version. Material changes will be communicated where appropriate.